About Alton
Retaining Independence
Brendoncare Alton has been specifically designed to enable older people to live independent, happy and fulfilling lives. Set in landscaped gardens, the care complex was opened in 1997 and is proud to offer the full spectrum of care on one site.
Close Care
The close care complex consists of 46 apartments where older people can live independently with access to the home for practical, personal and nursing support when necessary.
Nursing Home
The nursing home, Brendoncare Alton, is divided into self-contained households to give the home-like atmosphere of small family units. The home consists of four 15 bedroom households and one with 20 bedrooms. Each household has a spacious, welcoming sitting and dining room and a small kitchen. All the bedrooms have en-suite facilities, a TV point, private telephone line and a nurse-call system.
Meals are provided from a central, well-equipped kitchen under the direction of the head chef. There is also a licensed restaurant where residents can entertain their families and friends. Residents are encouraged to be as active as they wish and the home includes a hairdressing salon, a shop and a wide selection of books. There are two lifts.
The home enjoys close links with the local community of Alton and is supported by an activities team, as well as 20 volunteers.
Led by a highly qualified manager, who is supported by a head of care with considerable nursing experience, the staff at Alton work as a close team and are committed to the Brendoncare philosophy. They make every effort to provide care which promotes privacy and dignity, and to understand each resident’s needs and preferences. Registered nurses are always on duty supported by trained care assistants, and all the staff receive continuous education and development.
Close Care (Mary Rose Mews)
The Mary Rose Mews complex is a purpose built retirement development of 46 leasehold one and two bedroom apartments set in the delightful mature grounds of the Brendoncare care home on the outskirts of Alton, based around a landscaped central courtyard.
Close Care offers many advantages over traditional sheltered housing schemes and has become a very popular accommodation choice among people in their retirement years because of its unique combination of advantages. Older people may continue to live in their own homes and take part in the mainstream of life despite failing health or compromised independence. They receive personal care and support services if and when they need it, and have the security of knowing that qualified assistance is on hand 24 hours a day at the press of a button.
Brendoncare Alton caters for single residents and couples and following an initial assessment can cater for residents with mild dementia if living with a partner. Should one or other of you require full-time care, this can be provided within the same complex. This allows a couple with differing care needs to reside close by. The nursing home also offers short respite stays following illness or after discharge from hospital.
Independence with Care
Living within the Mary Rose Mews community in your own home you can be totally independent, while enjoying these extra services from the nursing home, all covered within the annual service charge:
- Your home linked by an alarm system to the nursing home with emergency calls being answered 24 hours a day by a dedicated ‘Close Care’ team of friendly, familiar staff
- Day to day maintenance of the buildings
- Repairs to the inside and outside of your home (excluding internal decorations)
- Insurance of the buildings
- Exterior window cleaning
- A fund for future maintenance e.g. exterior painting
- Maintenance of the garden and grounds
- The use of a communal room for gatherings.
Extra care when you need it
Although no personal or nursing service is provided for in the annual charge, you will receive appropriate care in an emergency. You may arrange for Brendoncare to provide extra services at an additional charge such as:
- A midday meal in the restaurant or delivered to your apartment
- Laundry service provided by our on-site laundry
- On-site facilities such as hairdressing and a small shop
- Prescription delivery service
- Personal care such as washing, dressing, meal preparation, assisted bathing/showering
- Other support services such as shopping, cleaning and escorts to the GP surgery or for hospital appointments
- Access to other services such as chiropody and activities.
Close Care is managed by our fully qualified Domiciliary Services Supervisor Natalie O’Toole, supported by a dedicated team of trained care staff. Natalie is available by calling 01420 549797 or click here to email.
If you would like to know more about Close Care at Brendoncare Alton, please contact us so that we may send you further information or arrange a visit, or click here to download a brochure.
Specialist Dementia Household
People with dementia are cared for in these two dedicated households (1 x 15 bedrooms, 1 x 20 bedrooms) by a team of highly trained and committed staff. Brendoncare knows the high level of support needed in caring for this very special group of people, and the staff are dedicated to improving the quality of life for those in their care.
Staff are trained to recognise and care for physical and psychological illness, and call at the right time upon the services of other health professionals. The household offers an environment that is dignified, safe and secure. It is calm, clean and clearly set out. Within a community setting, each resident has their own en-suite room in a bright yet calm and relaxing community atmosphere. All staff support this community, and are committed to building close relationships with residents, gaining a deep understanding of their individual health and social needs. There is an attractive, secluded garden designated especially for residents with dementia.
Accepting outside help in caring for a close friend or cherished family member is an enormous step. If you are ready to take that step, rest assured that the support, care and understanding of the staff at Brendoncare Alton will help make the move easier.
If you would like to know more about the work of Brendoncare Alton’s dementia household, please contact us so that we may send you further information or arrange a visit.
Testimonials
“My brother, sister and I could not have chosen a better care home for our father than Brendoncare in Alton. Their care and attention to our father was exemplary. Thank you to all the staff. A very high standard.”
Family of resident
“Our mother has been thoughtfully cared for, with exceptional respect for her dignity AT ALL TIMES, by every single member of staff she has contact with.”
Family of resident
“We have found the staff to be friendly and caring and they have taken the time to get to know my father. Although they are busy, they are always ready to help. There is a happy atmosphere in the home and dad is always greeted by staff by his first name. I am always made to feel welcome and appreciate that I can visit at any time.”
Family of resident
“My parents have a flat at Brendoncare Alton. During this year my mother was able to move into the nursing wing following a spell in hospital. The staff could not have looked after her better than they did.The day staff helped my father to live totally independently also my mother was taken across to visit him in their home regularly. I cannot recommend the infrastructure and care that the staff take more highly.”
Family of Mary Rose Mews resident.
Respite Care
Do you care for someone who needs support while you go on holiday or have a bit of time to focus on your needs? Perhaps you need some short-term care or some support while you recover from a hospital stay or operation? We can help.
Our approach to respite care is simple; a care and support plan devised around your needs and a warm welcome to our home, however long you are staying with us. Plus, there are options to extend your visit, if you feel you would like to stay with us longer, so you can take as long as you need to recuperate.
At all of our homes there is a full range of activities on offer for everyone to enjoy or quieter spaces for more tranquil moments. Food is an important part of every day and our chefs spend time with residents, finding out their likes and dislikes. While every Brendoncare home is different, the care provided by each is firmly based on the values of kindness, care, choice and community.
Get in touch today and find out how we can help.
End-of-life Care
Our end-of-life services are focused on providing expert support for individuals and their families as they approach their last days, in a respectful, dignified and comfortable environment.Our qualified, experienced staff are on hand at all times to provide nursing care, which is based on the expressed wishes of the individual. We work with other healthcare professionals to create a palliative approach which supports the person and their family.
Brendoncare Alton was recently awarded accreditation as a provider of the Six Steps Programme in July 2017. The home works closely with St Michael’s Hospice in Basingstoke.
The Six Steps Programme was originally developed in the north west of England to improve end-of-life care. The aim of the programme is to ensure all residents receive high quality end-of-life care provided by a care home that encompasses the philosophy of palliative care and enables people to die where they choose.
Key to the programme is a designated representative at each care home, who has access to current national and local information. They are supported to develop their knowledge and skills and encouraged to empower colleagues within their organisation to deliver end-of-life care.
The programme covers discussions around an individual’s wishes, the assessment and planning of care and the coordination and delivery of that care in a person’s last days and after death.
You can find out more about the Six Steps Programme here.
