Effective communication & integration with club members

The aim of this session is to explore how we communicate with older people and the challenges involved, and consider ways to make this more effective.

It covers:

• The different ways we communicate
• Why communicating with older people is so important
• What makes communicating with older people more difficult
• How to ensure we communicate appropriately with older people
• How to encourage integration between club members and volunteers

If no dates are showing, please contact Maria on 01962 852133 to express your interest.