Community Support Service

The Community Support Service from Brendoncare is for people who can’t make it to our community clubs.

Sometimes a friendly voice on the phone, a familiar face on the screen or trusted support to access services is needed, which matters when circumstances change or you’re looking to take that first step back towards making new friends.

Derek is 86. He lives alone and has sight issues. He really looks forward to his weekly telephone support calls. “It helps enormously to know that there are people who care about me.” Derek and his volunteer caller have got to know each other over the last few months. “We get on very well,” Derek says.

John is 85 and lives alone with no family nearby. Since his wife died last year he rarely leaves the house. As well as receiving weekly support calls, which he describes as ‘very good’, we have also been able to give him information on benefits and also organisations in his local community that can help him with transport.

How can the Community Support Service help me?

Our Community Support Service is here for older people in many different ways:

  • Over the phone. Our telephone service will listen to you and provide reassurance. You can talk about your concerns and find out how to access all sorts of support. Sometimes a friendly voice on the phone can make a huge difference to your day alleviating the loneliness that so many people feel.
  • Online. Our online clubs are a great way to keep connected. Activities include quizzes, seated exercise classes, culture and art groups, our Italian culture club, online choirs and live cook-along sessions. View a list of current online clubs.
  • Through regular newsletters. These are filled with useful information and ways to stay connected and well. 

Would you like help with practical things like seeing your family on Zoom, or doing the shopping online? For first-time users of tablets or smartphones, we provide individual help getting online so you feel ready at your own pace. We can even loan you a device in case you don’t have access to one but are keen to learn.

“I really enjoy the Zoom meetings. It’s so nice to see cheerful faces and share songs and memories.” – Virtual Voices member.

“I do enjoy the Italian Zoom group, it is lovely to have a native Italian lady to teach us, who is friendly and approachable also!” – Benvenuti member

To find out more about our Community Support Service, call Brendoncare Clubs on 01962 852 133 or email clubs@brendoncare.org.uk

Interested in Brendoncare Membership? For £12 a month you can attend our community clubs, online clubs and receive a range of exclusive benefits. Join today!